Experience Designer

Sumairha Mumtaz

Design strategist with five years of experience advocating for user needs.

Secton 01

Overview

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If you are building something exciting and need a well-rounded creative thinker, please get in touch.

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exPerience

CGI Inc

Pittsburgh → San Francisco (hybrid)

One of the world's largest IT and business consulting firms. I was a part of the company's in-house Human Centered Design practice.

Design Strategist

Feb 2023 - Dec 2025

Full-time

Working on design and business consulting roles for clients and internal teams. Projects spanned education, healthcare, banking, and fintech — varying widely in sector, scale, and complexity.

Business Strategist & Product Designer

Jun 2022 - Aug 2022

Internship

Early exposure to enterprise-scale design consulting. Supported research, synthesis, and design work across client engagements.

Investigating Design

India

A research practice exploring the role of design in society.

Design Lead

Apr 2020 - Jul 2021

Full-time

Led a collaborative research project documenting the design practices of indigenous Himalayan tribes — their material culture, craft traditions, and embedded design knowledge. Managed a team of 14 researchers conducting 70+ structured field interviews, and authored three chapters of the resulting publication.

TATA 1mg

Gurgaon, India

India's leading digital health platform.

Design Strategist

Aug 2019 - Apr 2020

Full-time

Led the tangible design team, responsible for omni-channel service experiences spanning retail pharmacies, warehouses, packaging, and phlebotomist touchpoints.

Consultant

Feb 2019 - Aug 2019

Full-time

Designed human-centered store experiences helping customers and employees achieve their goals across physical retail and service touchpoints.

Intern

Oct 2018 - Jan 2019

Internship

Introduced to service and experience design at scale within a fast-growing health-tech company. Focused on design of services.

Carnegie Mellon University

Pittsburgh, PA

Business Core.

Graduate Teaching Assistant

Aug 2022 - Dec 2022

Part-time

Teaching Assistant for Business Core (III 49743) under Prof. David Lamont. Supported facilitation and communication for a graduate-level business course.

education

Carnegie Mellon University

Masters in Product & Service Innovation

Pittsburgh, PA

School of Planning and Architecture

Bachelors in Architecture

New Delhi, India

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SKILLS

Practice

Workshop Facilitation
Experience Design
Service Design
UI Design
Business Strategy

Research

User Interviews
Blueprinting
Journey Mapping
Co-design
Usability Testing

Tools

Figma
Mural
FigJam
Webflow
Spline
Adobe Illustrator
Adobe InDesign
Procreate

AI

Vibe-coding
Research Synthesis
Generative Ideation
Claude
Replit
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other works

Visual design, graphic work, and creative explorations outside of product design.

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contact

Building something interesting? Drop me a message and I'll get back to you.

Get in touch →